Terms & Conditions
Last Updated: 6 March 2025

Welcome to Rivalzz Pty Ltd (“Company,” “we,” “us,” or “our”). These Terms & Conditions
(“Terms”) govern your use of our mobile application (“App”) and website (“Website”). By
accessing or using our services, you agree to be bound by these Terms. If you do not agree,
please discontinue use immediately.

1. Eligibility
You must be at least 18 years old to use our services. By using our App or Website, you
confirm that you meet this requirement.

2. Use of the Service
You may use our messaging and calling services for personal, lawful, and non-commercial
purposes only. A2P (Application-to-Person) messaging and any bulk, automated, or
business-related messaging are strictly prohibited. Examples of prohibited A2P usage
include:

• Marketing messages or advertisements
• Mass customer notifications or alerts
• Automated appointment reminders
• Political campaign messaging
• Bulk customer support messages

Violation of this policy may result in suspension or termination of your account.

3. User Accounts
To access certain features, you must create an account. You agree to provide accurate and
complete information and to keep your login credentials secure. You are responsible for all
activity on your account.

4. Prohibited Activities
When using our services, you agree not to:

• Violate any laws or regulations.
  
• Engage in fraudulent, abusive, or misleading behavior.
  
• Transmit spam, viruses, or harmful software.
  
• Harass, threaten, or impersonate others.
  
• Use our services for illegal or unethical activities.

5. Privacy Policy
Your use of our services is also governed by our Privacy Policy, which outlines how we
collect, use, and protect your personal data. By using our services, you consent to our data
practices as described in our Privacy Policy.

6. Intellectual Property
All trademarks, logos, and content on our App and Website are owned by [Your Company
Name] or licensed to us. You may not copy, modify, or distribute any content without our
permission.

7. Service Modifications & Termination
We reserve the right to modify or discontinue any part of our services at any time. We may
also terminate or suspend your access if you violate these Terms or engage in prohibited
activities.

8. No Refunds Policy
All purchases of credits, subscriptions, or other services are non-refundable. Any unused
credit or balance will not be refunded, exchanged, or transferred. If you experience any
issues with our service, we will make every reasonable effort to resolve disputes through
mediation or alternative dispute resolution methods before taking further action.

9. Limitation of Liability
We provide our services “AS IS” and do not guarantee uninterrupted or error-free service. To
the maximum extent permitted by law, we are not liable for any indirect, incidental, or
consequential damages arising from your use of our services.

10. Dispute Resolution
Any disputes will be resolved through binding arbitration under the laws of Australia. You
agree to waive your right to participate in class-action lawsuits.

11. Changes to These Terms
We may update these Terms from time to time. Continued use of our services after updates
constitutes acceptance of the new Terms.

12. Contact Information
If you have any questions about these Terms, please contact us at support@rivalzz.com

By using our services, you acknowledge that you have read, understood, and agreed to these
Terms & Conditions.